Useful Contacts

For further information contact one of the below organisations

Northumbria Police 

To report a crime 
http://www.northumbria.police.uk/
or tel 0845 60043043

Action Fraud  
A national helpline that gives advice on issues about fraud, both preventing it and what to do if you fall victim to it.www.actionfraud.police.uk or tel 0300 1232040 (national rate)

Office Of Fair Trading 
A good source of information for consumers -www.oft.gov.uk

Citizens Advice Bureau (CAB) 
National network of free advice centres. For details of your local CAB 
www.citizensadvice.org.uk or tel 03444 111444 (will only give local CAB telephone numbers not advice)

Safe from Scams 
A site dedicated to informing members of the public about the various scams including real life case studies -www.safefromscams.co.uk

Age UK 
Is a new force combining Age Concern and Help the Aged. Provides free advice and information for people later in life through Age UK advice line, publications and online –www.ageuk.org.uk or tel 0800 1696565

Report fraud to Action Fraud

Action FraudAction Fraud is the UK’s national fraud reporting centre and the place for you to report fraud and scams, or to get advice if you’re not sure what to do.

If you’ve been a victim of fraud, you can report it to Action Fraud online using the secure online fraud reporting tool. You’ll be given a crime reference number and your case will be referred on to the police force that investigates fraud.

Why contact Action Fraud?

Sometimes people choose not to report fraud because they are embarrassed that they fell for a scam.

Remember that fraud is a crime and that fraudsters will constantly reinvent themselves to find new ways of tricking people. Anyone could be a victim.

Some people also think that fraud is a victimless crime, or that it’s not as serious as other crimes. This is not true. Fraudsters are often part of serious organised criminal gangs, who use the money to fund other crimes such as human trafficking, illegal firearms trade and terrorism.

Fraudsters rely on silence. We can beat fraud if we talk.

Top 5 tips to prevent fraud

  1. Do not give any personal information (name, address, bank details, email or phone number) to organisations or people before verifying their credentials.

  2. Many frauds start with an email. Remember that banks and financial institutions will not send you an email asking you to click on a link and confirm your bank details. Always question whether an email could be bogus.

  3. Destroy and preferably shred receipts with your card details on and post with your name and address on. Identity fraudsters don’t need much information in order to be able to clone your identity.

  4. If you have been a victim of fraud, be aware of fraud recovery fraud. This is when fraudsters pretend to be a lawyer or a law enforcement officer and tell you they can help you recover the money you’ve already lost.

  5. To report fraud or if you need advice, visit Action Fraud’s website.